ILLUMENATE.COM
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 'The Application of Light for Function and Design′
North Coast Lighting Outlet
888-844-3267
PHONE: 440-446-9748
FAX: 440-446-9749
MATT@ILLUMENATE.COM
Personal Service on Each Order Ensures You Get Just What You're Looking For.
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How to Order
 
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HOW TO ORDER EXPEDITED SHIPMENT POLICY IF A RETURN IS NECESSARY

We are located in the eastern time zone of the USA. In order to assist in any way to help insure that you are getting exactly what you are looking for, it may be necessary for you to leave a message. Please, when phoning leave a message. We will return your call promptly, as well as answer your email promptly.

ALL Personal Information - Address, Phone and Email are kept private and never shared.
OK TO EMAIL Order and Shipping Information.
Please DO NOT EMAIL CREDIT CARD NUMBER. We Will PHONE You to Ensure SECURITY.
Method of Payment is entered securely and this information is shred upon completion of transaction.

HOW TO ORDER

As you may have noticed we have no shopping carts on our website. We have chosen to directly serve our customers just as though you had walked into our store. We do this to help insure that you get just what you are looking for. We urge you to phone, fax or email us. We are here to help.
Specific Information by Vendor is Shown as Necessary.
We direct ship your order from the manufacturer. Most will ship standard shipping orders in 2 - 4 business days. Orders requiring expedited shipment will ship same or next day, depending upon time the order is received. Each has their own minimum order and drop ship requirements. We will try to keep the ordering process simple and shipping charges to a minimum. Outlined below are the various shipping locations and policies of our suppliers.
EXPEDITED SHIPMENT POLICY
If expedited shipping service, such as UPS next day air is required, those charges will be billed to you. None of our suppliers can do any better than provide an Estimated shipping cost due to a number of variables. Because the Estimate, when given, can vary greatly from the actual shipping cost, we must charge the actual shipping cost on such orders.
We accept Visa, Master Card and Discover.
Charges on your Credit Card Statement will appear as North Coast Lighting Outlet
Shown in Alphabetical Order
MANUFACTURER SHIPPING LOCATION(s) WARRANTY ESTIMATED SHIPPING COST*
A-19 Ontario, CA 1 Year Minimum $15.00; 5% of order thereafter
Access Lighting Tustin, CA 1 Year Minimum $15.00; 5% of order thereafter
Ambiance Lighting Riverside, NJ 1 Year Minimum $15.00; 5% of order thereafter
America's Finest Garden Ltg. Orange, CA 1 Year Minimum $15.00; 5% of order thereafter
America's Finest Mailbox Co. Orange, CA 1 Year Minimum $15.00; 5% of order thereafter
ANP / My Design Lighting Montclair, CA 1 Year Estimated at Time of Order
Bulbrite Moonachie, NJ 1 Year Minimum $15.00; 5% of order thereafter
Craftmade / Teiber Coppell, TX Limited Lifetime on Fans
1 Year on all else
Minimum $15.00; 5% of order thereafter
Diode LED Emeryville, CA  3 Year Minimum $15.00; 5% of order thereafter
DLU Lighting Pacoima, CA  1 Year Minimum $15.00; 5% of order thereafter
Craftmade Formerly Ellington Coppell, TX Limited Lifetime on Fans
1 Year on all else
Minimum $15.00; 5% of order thereafter
Expo Design Glen Cove, NY 1 Year Minimum $15.00; 5% of order thereafter
Fanimation Zionsville, IN Limited Lifetime on Fans
1 Year on all else
Minimum $15.00; 5% of order thereafter
Hafele America Archdale, NC 1 Year Minimum $15.00; 5% of order thereafter
iChime - Microsystems Development San Jose, CA 2 Year Minimum $10.00; 5% of order thereafter
Craftmade Formerly Jeremiah Coppell, TX 1 Year Minimum $15.00; 5% of order thereafter
JSB Enterprises Temecula, CA 1 Year Minimum $15.00; 5% of order thereafter
Klus Design
$120.00 Minimum
Vero Beach, FL 1 Year Minimum $15.00; 5% of order thereafter
Livex Lighting Somerset, NJ 1 Year Minimum $15.00; 5% of order thereafter
Magnitude Lighting Converters N. Hollywood, CA 5 Years Minimum $15.00; 5% of order thereafter
Matthews Fan Company / Atlas Fan Co. / WPT Design Libertyville, IL Limited Lifetime on Fans
1 Year on Sconces
$39.00 per Fan, $15.00 per Sconce
Montague Metal Products Montague, MI 1 Year Minimum $15.00; 5% of order thereafter
Morris Electrical Supplies Queensbury, NY 1 Year Free Shipping on Orderes > $160.00
National Specialty Lighting Tonawanda, NY 1 Year Minimum $15.00; 5% of order thereafter
Nora Lighting Commerce, CA 1 Year Minimum $15.00; 5% of order thereafter
Royal Pacific Albuquerque, NM Limited Lifetime on Fans
1 Year on all else
Minimum $15.00; 5% of order thereafter
Sea Gull Lighting Riverside, NJ 1 Year Minimum $15.00; 5% of order thereafter
Special Lite Loyalhanna, PA 1 Year Minimum $15.00; 5% of order thereafter
Sutter's Mill Lantern Co. Orange, CA 1 Year Minimum $15.00; 5% of order thereafter
TechnoMagnet Lighting Transformers Van Nuys, CA 10 Year s Minimum $15.00; 5% of order thereafter
Teiber Coppell, TX 1 Year Minimum $15.00; 5% of order thereafter
Vaxcel / aireRyder Carol Stream, IL Limited Lifetime on Fans
1 Year on all else
Minimum $15.00; 5% of order thereafter
WAC Lighting Port Washington, NY
City of Industry, CA
5 Years Minimum $15.00; .5% of order thereafter
Whitehall Montague, MI 1 Year Address Plaque Shipping is No Charge
Mailbox Shipping $19.00
* Shipping Charges on Items Requiring Truck Shipment will Vary from Estimates Shown
These ESTIMATES Based on Shipments made in the USA excluding Alaska and Hawaii

Items requiring Truck Shipment - too Large or too Heavy for Parcel Shippers (UPS or FedEx) - Orders will be Charged the Quoted Shipping cost provided by the Shipper. We Will be Happy to Provide this Quote for Your Approval and Acceptance Prior to Processing Your Order.

Oversized Item Orders - Items That are Oversized or Overweight Based On Parcel Shippers Guidelines - Will be Charged the Quoted Shipping cost provided by the Shipper. We Will be Happy to Provide this Quote for Your Approval and Acceptance Prior to Processing Your Order.

Charges on your Credit Card Statement will appear as North Coast Lighting Outlet
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IF A RETURN IS NECESSARY
If a Return is necessary, A Return Goods Authorization (RGA, RA, RMA) from the Manufacturer is required to ensure proper credit. Do not return Merchandise without proper authorization. If merchandise is received damaged, it will be replaced. Damaged goods still may require a return. If a return is due to manufacturer error, a call tag will be issued in most cases. If a return is due to any other reason, a manufacturers restocking charge may apply, as well as return shipping costs.
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Dynamic Lighting Sales Incorporated, dba North Coast Lighting Outlet / P. O. Box 376 / Wickliffe, Ohio USA 44092-0376
 
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